Shipping & Delivery Policy

This Shipping & Delivery Policy applies to all orders placed on https://panchbhoo.com/.

1. Shipping Coverage

We currently deliver products across India through trusted courier and logistics partners. Delivery availability may vary depending on your location.

2. Order Processing Time

• Orders are usually processed within 1–3 business days after successful payment confirmation.
• Orders are not processed or shipped on Sundays and public holidays.
• In case of high order volume or unforeseen circumstances, processing may take additional time.

3. Delivery Time

• Standard delivery time is typically 3–7 business days after dispatch, depending on the delivery location.
• Remote or rural areas may require additional delivery time.

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen factors.

4. Shipping Charges

• Shipping charges (if applicable) will be clearly displayed at checkout before payment.
• Free shipping may be offered on selected products or promotional offers.

5. Order Tracking

• Once your order is shipped, tracking details will be shared via email or SMS (if available).
• Customers can track their shipment using the provided tracking ID on the courier partner’s website.

6. Delivery Attempts

• Courier partners will attempt delivery 1–3 times.
• If the delivery is unsuccessful due to incorrect address or unavailability of the customer, the order may be returned to us.
• Re-delivery charges may apply in such cases.

7. Incorrect Address

• Customers are responsible for providing accurate delivery details.
• We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.

8. Damaged or Open Packages

• If you receive a damaged or tampered package, please refuse acceptance and contact us immediately.
• Once the package is accepted, it will be assumed in good condition unless reported within 24 hours.

9. Delays in Delivery

We are not responsible for delays caused by:

• Courier or logistics issues
• Natural disasters or weather conditions
• Government restrictions or strikes
• Unexpected operational delays

10. Contact Us

For any shipping or delivery-related queries:

Email: panchbhoo@gmail.com
Phone: +91 70158 20211
Address: SSB-95, Urban Estate-II, Near Community Centre, Hisar, Haryana – 125001